We provide digitally downloadable or non-physical products and services and have refund policies in place for such products. Refunds are subject to certain conditions, which we set prior to approving any refunds. If the issue is related to technical or development problems, we will attempt to resolve them first. If we are unable to address your concerns, we will consider issuing refunds on a case-by-case basis, depending on the situation.
However, there are certain cases that are non-refundable, such as:
If you simply don’t like the product after purchasing and downloading it
If you are unable to set up the theme
If you change your mind after downloading the product
If the product does not meet your satisfaction
If you are unable to handle the product
If there is a technical issue on your end
Except for these cases, if you encounter any technical or setup issues, our team will always be available to assist you. If you have any questions, please don’t hesitate to contact our support team.